Privacy Policy

Last updated: March 19, 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, update your profile, place an order, or communicate with us. This includes your name, email address, phone number, physical address, and payment information.

We also automatically collect certain information when you use our App, such as device information, IP address, and location data (if you grant permission).

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services;
  • Process your transactions and send related information;
  • Connect you with our local laundry partners and riders;
  • Send technical notices, updates, and support messages;
  • Respond to your comments, questions, and requests.

3. Sharing of Information

We share your necessary information (like name and address) with our delivery drivers and laundry partners solely for the purpose of fulfilling your order. We do not sell your personal information to third parties.

4. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We use industry-standard encryption to protect your payment details.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].